FAQs
Have questions? Find quick answers about orders, shipping, returns, and more.
How do I place an order?
You can place an order by selecting your desired product, choosing the correct size, and clicking “Add to Bag.” Proceed to checkout to complete your purchase.
Can I place an order via WhatsApp or phone?
Yes! You can reach out to us on WhatsApp or call our customer service team for assistance with placing an order.
What if a product is out of stock?
If an item is sold out, you can contact our team to check availability or request a restock/update.
How do I choose the right size?
We provide a detailed size chart on each product page. If you need further help, feel free to contact our team for personalized sizing advice.
Do you ship internationally?
Yes, we ship worldwide. Shipping rates and delivery times vary depending on your location.
How long will it take to receive my order?
View our shipping policy.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email.
What is your return and exchange policy?
View our return & exchange policy.
Do you offer refunds?
We have a no refund policy.
What payment methods do you accept?
We accept various payment methods such as Visa/Mastercard, Apple Pay, Google Pay, PayPal, Amex, JCB and Bank Transfers.
Is my payment information secure?
Yes. All transactions are encrypted and processed through secure payment gateways.
Are the colors exactly as shown on the website?
We strive for accuracy, but colors may vary slightly due to lighting or screen resolution.
